Contact us below, we'd love to hear from you!
We are an Australian company, making returns fast, easy and hassle free
100% Australian Owned
Return your art print within 30 days in it's original condition for a refund, exchange or in-store credit
Easy Returns
We offer our customers a 100% Satisfaction Guarantee.
Satisfaction Guaranteed
If the artwork that you have chosen doesn’t suit your space, that is fine. We know this happens from time to time.
Provided you return the art print back to us in its original condition within 30 days of purchasing it, we are happy to offer you a store credit, exchange or a refund.
Please email us at support@thegoodposterco.com and provide us with your order number and let us know you would like to return your art print.
We will provide you our return address and instructions on how return to your print to us. We recommend you use the original packaging to ensure your print arrives safely back to us to reduce the risk of any damage occurring during transit.
We also recommend that you use a courier service that provides tracking. As The Good Poster Co. is not liable for prints that go missing or are damaged in the process of being returned.
Our clearance prints are non refundable, however we will accept clearance items back for an exchange of equal or greater value or an online store credit.
If your order has been damaged whilst in transit we will of course replace this item with no additional cost to you.
If replacement is not possible, we will provide you a full refund of the purchase price.
We will refund the purchase price of prints returned to us in their original condition, excluding the original shipping costs. Once we receive the returned print we will process the refund that day, this process can take up to 8 business days to show in your bank account.